Incident Management and Request Fulfilment
Intuitive workflows are optimised to help you quickly understand and resolve incidents and requests with little or no training.
Service Catalogues are an essential ingredient for achieving effective and satisfactory self-service.
Asset Discovery and Management
Service Desk includes unlimited asset discovery and management, that help expeditiously understand and resolve issues by linking incidents and assets.
Visual Processes and Automation
Predefined options for implementing a Service Catalogue and automating incident handling and service requests.
Web and Mobile Access
Modern web and mobile user interface makes your Service Desk reachable.