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Product Details
Netop Mobile & Embedded boxshot.

Netop Mobile & Embedded

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Netop Solutions A/S

Remote Management for mobile devices and embedded Windows CE solutions. With NetOp mobile, you can share and safeguard mission-critical resources – no matter where they are – and do the following tasks easily, quickly, and safely:

  • Remote user support from corporate helpdesk
  • Remote administration
  • Remote maintenance
  • Remote operation of machinery

Product Variants

Netop Mobile & Embedded, New Licence

Netop Mobile & Embedded, Renewal

Netop Mobile & Embedded, Upgrade

Features

  • Complete control - control the remote device's Windows CE/Mobile based operating system, mouse and keyboard
  • Use a Windows Mobile/Smartphone device (using the NetOp Host version) to control remote computers and servers (running the NetOp Guest version)
  • Powerful file manager enables easy transfer of files (copy, move, synchronise and delta transfer) from Host to Guest and Guest to Host
  • Inventory feature to collect all remote hardware and software in an XML file - includes the remote device's battery status and wireless strength
  • Helpdesk support - create a configurable hotkey to provide quick, easy access to your IT helpdesk
  • Highly secure - all traffic is encrypted with 256 bit AES encryption
  • Instant messaging - communicate with other NetOp Host/Guest remote users instantly
  • Log all NetOp guest actions on a device
  • Stealth mode to deactivate the interface on the NetOp Host to prevent the user from accessing the application
  • Kiosk mode on NetOp Guests can display a remote computer full screen with password protection against quitting full screen mode or disconnection and can automatically reconnect if the connection is lost
  • Address book on NetOp Guests enable quick access to previously connected Hosts

Benefits

  • High Performance - NetOp Mobile & Embedded works quickly, even in low bandwidth scenarios due to NetOp's advanced compression processes and algorithms
  • Easy installation - Install via Active Sync or via download from a Web server
  • Increased ROI - Instant remote helpdesk assistance reduces support costs and gets users back to work quickly
  • Secure - all NetOp traffic is 256-bit AES encrypted
  • Compliant - NetOp allows you to log all remote connections and events
  • Reduce support requests and downtime - the built in help feature in NetOp Guests make it easy for users to initiate help requests and for technical support to communicate with and help the user immediately, remotely

Licensing

Netop Guest and Host licensing (modules)

A Netop Guest licence should be installed on the devices that will be used to remote control and interact with another device. A Netop Host licence should be installed on each machine that will be connected to by the Netop Guest.

Netop Advantage Program (NAP)

The Netop Advantage Program (NAP) provides annual support and upgrade protection for Netop products. Every new Netop software licence purchase includes one year of Advantage support and upgrades and can be renewed after 12 months. The Netop Advantage Program (NAP) features:

  • Full upgrade protection - software upgrades and documentation are free
  • Expert technical assistance - Netop support provides expert support and assistance
  • Online support services - access product information, updates and technical support resources online
  • Licence management service - keeps track of your licence keys and replaces lost/missing keys at no charge
  • Reduced software costs - price breaks are available for additional licences/subscriptions
  • Lower TCO - costs less than the purchase of periodic upgrades.

Netop Open License Program (NOLP)

The Netop Open License Program is available for 100+ licence purchases. By purchasing on NOLP you get one serial number per Netop module and 12 months maintenance and upgrade protection (NAP) which can be renewed annually. Additional licences can be added to a NOLP if there is active NAP maintenance.

System Req.

Mobile Operating System Support

  • Windows Mobile 6 Classic, Standard (Host only) and Professional
  • Windows Mobile 5 Pocket PC, Phone Edition and Smartphone (Host only)
  • Windows Pocket PC 2003, 2003SE
  • Pocket PC Phone Edition and Smartphone
  • Windows CE Embedded 5.0 - ARM and X86
  • Windows CE Embedded 4.2 (Host only)

Memory

  • Host - 4MB RAM (8MB recommended)
  • Guest - 8MB RAM (16MB recommended)

Disk space

  • Host - 3MB space
  • Guest - 4MB space

Communications

  • TCP/IP as supported by the operating system



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