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NetOp OnDemand boxshot.

NetOp OnDemand

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Netop Solutions A/S

Netop OnDemand provides support when the user needs it regardless of location, networks, firewalls or what computer the user is logged on to. And when it comes to help desk support, that means faster problem resolution, better service, and greater customer satisfaction.

Netop has taken its world-famous remote control technology and created Netop OnDemand to enable Web-based help desk sessions without any firewall configuration. Of course, Netop OnDemand integrates seamlessly with Netop Remote Control.

Product Variants

NetOp OnDemand, New Licence

NetOp OnDemand, Renewal

NetOp OnDemand, Upgrade

Licensing

Netop Advantage Program (NAP)

The Netop Advantage Program (NAP) provides annual support and upgrade protection for Netop products. Every new Netop software licence purchase includes one year of Advantage support and upgrades and can be renewed after 12 months. The Netop Advantage Program (NAP) features:

  • Full upgrade protection - software upgrades and documentation are free
  • Expert technical assistance - Netop support provides expert support and assistance
  • Online support services - access product information, updates and technical support resources online
  • Licence management service - keeps track of your licence keys and replaces lost/missing keys at no charge
  • Reduced software costs - price breaks are available for additional licences/subscriptions
  • Lower TCO - costs less than the purchase of periodic upgrades.

Netop Open License Program (NOLP)

By purchasing on NOLP you get one serial number per Netop module and 12 months maintenance and upgrade protection (NAP) which can be renewed annually. Additional licences can be added to a NOLP if there is active NAP maintenance.



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